Root cause analysis – what do we know?
نویسندگان
چکیده
Root cause analysis (RCA) provides audit firms, regulators, policy makers and practitioners the opportunity to learn from past adverse events prevent them reoccurring in future, leading better quality. Recently approved regulations (ISQM1) make RCA mandatory for certain events, making it essential how properly conduct an RCA. Building on findings recommendations literature other industries where practice is more established such as aviation healthcare industries, firms can implement adequate effective process. Based literature, I argue that would benefit a systems-based approach establishing no-blame culture.
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ژورنال
عنوان ژورنال: MAB
سال: 2021
ISSN: ['0924-6304', '2543-1684']
DOI: https://doi.org/10.5117/mab.95.60778